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Questions & Answers

If the plank floor is stable but has minor unevenness of less than 2 mm, first the Balterio ComfortSound Pro subfloor is laid and then the Balterio laminate. In this case the ComfortSound Pro subfloor strips may not be adhered to each other because there may always be residual moisture in the plank floor that must be able to escape through the seams between the subfloor strips.

If the plank floor has greater unevenness than 2 mm and is not stable it is recommended to first stabilise it.